Customer Service Officer (e-Commerce)

Job Responsibilities:

  • Manage e-Business operations, including released new product, content management, pricing and digital marketing strategy
  • Work closely with team members to ensure the smooth daily operation on order placement, fulfillment, pre-sale and post sales customer service work etc.
  • Review competitors on regular basis to understand best practices
  • Manage e-Business Platform marketing issues
  • To provide general insurance service to individual &/or corporate clients
  • Explore new business opportunities and ensure continued business growth


  1. At least 1 year of relevant working experience in general insurance field
  2. Holder of IIQE Qualification or related disciplines
  3. Good command in Mandarin and English
  4. Proficiency in MS Office applications
  5. Passion on internet environment, responsible for online Sales and Promotion activities
  6. Ability to work independently and aggressively
  7. Mature, stable, self-motivated with excellent communication skill, positive attitude, able to work under pressure.
  8. Fresh graduate and diploma will also be considered

Company Overview

RSL Consultancy Limited is a dynamic risk management consulting and insurance broking firm aiming at delivering the best solutions to companies facing complex risk exposures. Our leaders have extensive experience in the industry and held senior leadership positions in global insurers and insurance broking firms. We are a people-oriented company with a strong passion for developing talented people, strengthening their professional knowledge and exposure in your career path.

We invite you to join us if you:

  • are self-motivated, responsible, independent with strong team support and collaboration spirit;
  • have strong passions and commitments to develop yourself as a professional risk solutions consultant providing top-notch advisory and insurance broking services.

We offer competitive salary, double-pay and performance bonus package, 5-day work, medical insurance, CPD allowance, examination leave, and other comprehensive fringe benefits to the right candidates.

Please send your full resume, current salary and expected salary to us at